Cookie policy

This policy explains what cookies are, which ones we use on acomply.co, and how you can change your choice. It is part of our Privacy policy and is written in line with Law 1581 of 2012 (Habeas Data — Colombia's data protection law) and Decree 1377 of 2013.

1. What cookies are

Cookies are small text files that a website stores on your device when you visit it. They let the site remember information between pages (for example, that you're already signed in, what language you prefer) or help it understand how the service is used in aggregate. Some cookies are deleted when you close the browser (session cookies); others remain for a while (persistent cookies).

2. Cookies we use

Strictly necessary

These don't require consent because without them the platform doesn't work.

• Authentication session — keeps your sign-in active across pages while you use the admin panel. Expires when you close the browser or the session times out.
• Language preference — remembers the selected language (es / en / pt).
• Cookie preference — acomply_analytics_consent_v1 remembers your choice for 180 days and shares it between the website and signup on app.acomply.co.
• Anti-CSRF tokens — protect forms against malicious submissions.

Optional (require your consent)

These activate only after you accept analytics. Google Analytics 4 measures website visits and signup starts and completions.

• Google Analytics 4 — uses _ga and _ga_* cookies for up to 180 days, pseudonymous identifiers, browser information and campaign labels to measure visits and signups. Google receives technical connection information; this is not absolute anonymity. We do not send names, email, phone numbers, passwords, codes or form content. Google Signals and advertising personalization are disabled.
• Attribution and counting — with permission, approved campaign labels and duplicate-prevention flags are kept in acomply_acquisition_v1, acomply_signup_started_v1 and acomply_signup_completed_v1 cookies for 30 minutes. Before acceptance, labels remain only in the page and links, without analytics cookies.

Cookies we don't use

Acomply does not use third-party marketing cookies, social-network retargeting pixels, or cookies for advertising profiling. We also don't sell personal information to third parties (see Privacy policy §5).

3. Third-party cookies that may appear

Some external services the platform uses may set their own cookies on specific pages:

• Wompi — during a payment checkout. Sets cookies required to process the transaction securely. Processed by Bancolombia.
• Google — optional analytics and, if you choose it, sign-in. See Google’s cookie policy.
• YouTube — if we embed a video in a blog post (when one exists). We recommend using its privacy mode when available.

4. How to change your choice

• Cookie preferences — use the bottom button at any time. “Essential only” stops analytics and removes its cookies in this browser.
• From your browser — most browsers let you view, block, or delete cookies by domain. Look for "Settings" → "Privacy and security" → "Cookies".
• In incognito mode — cookies are deleted automatically when you close the window.

Blocking strictly necessary cookies may prevent certain features (sign-in, forms) from working correctly.

5. Changes to this policy

If we update this policy, we'll change the "Last updated" date at the top. If the changes are significant, we'll let you know in the bottom banner the next time you visit the site.

6. Contact

For questions about this policy or how we process your data, write to us at hola@acomply.co.